
Jacques Eitel Bille
Houston-raised operator. Spent years watching families get quoted insurance run-arounds on hospital beds their dad needed that night. Built Brothers DME to cut the call-center middle and deliver equipment directly.
Who we are
Empowering independence at home across every Texas zip code. Hospital-grade equipment, delivered and set up the same night your family needs it. No insurance hassle. No call centers. Just two people who pick up the phone.
The origin
Our grandfather was discharged from a Houston hospital at 6 p.m. on a Friday. His doctor said he needed a hospital bed at home by the time he arrived. Every medical-supply company we called either wouldn't deliver on weekends, wanted a week for insurance approval, or quoted prices that made no sense for a month-to-month need.
We rented a bed from a pawn-shop cousin, strapped it to the back of a pickup, drove it across town, and set it up in my aunt's living room at 10:30 p.m. He slept in it that night.
Brothers DME is the company that would have delivered that bed in under 2 hours. Flat monthly rate. No insurance calls. A real person on the phone. A driver in uniform assembling the equipment while the patient watches, signing the rental agreement on a tablet at the door, and leaving a laminated instruction card on the side table.
We rent to families in every Texas zip code. We drive the late shift. We don't play with your time.
How we operate
Jacques or Emmett pick up the phone at 3 a.m. If it's urgent, we're already loading a truck.
Most Texas metros get equipment delivered and set up in under 120 minutes. Flat $49 surcharge, not a markup on the rental.
Flat monthly rate, card on file, cancel when you return the equipment. We don't bill carriers, so you don't wait on approvals.
Contract on the driver's phone. You sign. Driver counter-signs. PDF arrives in your account. No paperwork mailed.
The team

Houston-raised operator. Spent years watching families get quoted insurance run-arounds on hospital beds their dad needed that night. Built Brothers DME to cut the call-center middle and deliver equipment directly.

Texas-wide routing and setup. Drives the late shift. Shows up in uniform with a lift gate, torques every bed rail, and walks every patient through operation before leaving. Over 1,000 deliveries logged.
Coverage
Houston, Austin, Dallas, San Antonio, Fort Worth, El Paso, and every rural zip in between. Urgent delivery targets vary by metro — scheduled delivery works statewide.
Don't see your city? Scheduled delivery covers every Texas zip.
Compliance
Start here
Browse the catalog, request a rental, or call dispatch — whichever is fastest for you.